Lead a team to enhance independent resident experiences through technology and a resident-centered activities and lifestyle programme
- Commitment to wellbeing & work-life balance + job stability of fixed shifts
- Positive working relationships & supportive workplace culture + in-house training
- Modern workspace within our state-of-the-art care centre + stunning views of Mt Taranaki
About the Role
Delighting our residents has always been Ryman's point of difference and our Resident Experience team is responsible for making this happen! We have an exciting opportunity for someone to join our team as a Resident Experience Coordinator at Jean Sandel Retirement Village located in New Plymouth, Taranaki. This position is full time working Tuesday to Saturday, 1300 - 1930.
In this role you will:
- Lead the village Resident Experience team to develop, coordinate, and deliver a bespoke, fun, and engaging activities and lifestyle programme tailored to your residents' specific interests.
- Drive engagement in the use of the resident app and virtual events, and other available technologies by supporting residents with one-on-one support and technology workshops.
- Be responsible for ensuring the activities calendar and village updates are kept up to date keeping your residents engaged with the app.
- Facilitate focus groups to understand your residents' ideas and interests for the ongoing development of the village activities and lifestyle programme.
- Be the village champion leading village participation in intervillage wellness and engagement projects.
- Organise group excursions for the enhanced activities programme, giving residents opportunities to try new and exciting things!
- Build positive relationships with residents, external providers, and community groups to ensure the successful running of the programme.
About You
To thrive in our supportive and caring environment you will have:
- A reliable, friendly, and professional manner
- Strong empathy and patience with elderly residents
- Outstanding communication skills and ability to adapt communication styles
- Ability to 'think outside the box' and manage the organisation of events
- Technology savvy and ability to efficiently learn new systems
- Willing to gain a LCQ Certificate (Licence Controller Qualification) and a General Managers Certificate
About Ryman Healthcare
At Ryman, we believe the measure of a full life is one that gets richer with age.
Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 45 villages in New Zealand and Australia. Being the developer, designer, builder, and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members.
Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on!
About our Benefits
When you take care of our residents, we take care of you! As part of our team you will:
- Employee wellness incentives, mental health support, and extra wellness day leave
- Job stability with certainty of hours through fixed rosters
- Daily fresh free fruit available for all team members
- Ongoing training and support for professional development and career progression
- Various additional leave options such as wellness, education, long service and more!
- Safe and secure working environment with 24-hour management support
- Access over 60 discounts from well-known brands across a variety of sectors including health and wellbeing, banking, insurance, childcare services, retail, and more!
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions. If you are interested in working for a company with a clear purpose that are committed to safety, kindness and developing our people we would love to hear from you!
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.
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