We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Additional leave
- Company Christmas gift
- Flextime
- Free parking
- Gym membership
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Flextime
- Night shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- SM City North EDSA: Reliably commute or planning to relocate before starting work (Required)
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